Patient Survey results
We regularly survey our patients to find out how we are doing.
Patients are asked to rate different elements of our service giving a score of 1-5.
1= very poor, 5 = excellent.
The results below are for the period 01/01/2018 to 26/10/2018 where 88 patients gave us feedback
WHEN YOU VIEWED THE CONDITIONS WE COVER AND FILLED OUT THE CONSULTATION FORM
|Did you feel there was enough information on the website for you to make an informed decision about the most suitable treatment?||4.6|
|Did you feel you were asked to provide enough information for the doctor to be able to make a decision about suitable treatments for you?||4.7|
|How would you rate the consultation process from filling in your details to the payment page?||4.5|
|Did the doctor review your consultation quickly?||4.7|
|Did you feel the overall process was efficient and safe?||4.7|
|Were you happy with the time it took from making the order to receiving the treatments?||4.6|
|Did you receive the medication when you expected too?||4.5|
|Where the instructions for taking the treatments clear and concise?||4.7|
|Are you satisfied with the process you went through from the start to receiving the treatments or advice?||4.5|
|How happy are you with the PharmaDoctor online service?||4.4|
Would you recommend the service to others?