cqc Survey results
We regularly survey our patients to find out how we are doing.
Patients are asked to rate different elements of our service giving a score of 1-5.
1= very poor, 5 = excellent.
COMPLETION OF YOUR PERSONAL DETAILS AND ONLINE HEALTH CONSULTATION
|Navigating the consultation pages within the website||4.3|
|The ease of answering the consultation questions||4.4|
|Your feeling of how thorough the consultation questions were||4.2|
|Confirmation that your health questionnaire had been received||4.5|
|Further information asked by the doctor (if applicable)||4.3|
|Time taken to recommend a medication||4.1|
|Time taken to receive your medication||4.4|
|Advice and instructions on how to take the medication||4.1|
|Your satisfaction with the online billing / payment procedure||4.3|
|Your overall impression of My Online Doctor service||4.2|
Would you recommend the service to others?